How To Order
Planning on ordering concrete or gravel products to be delivered to your commercial project or your own home? There are certain steps that can be taken to ensure that your experience is as efficient and accurate as possible:
Step 1: Calculate Material Amount and Type
Determine the type of material and how much you will need to complete your project. If you could use our help in making this determination, please feel free to call us. After asking you some questions, our staff can help determine the type and quantity of material you will need. If further assistance is needed, a representative would be happy to come visit your job site. The Concrete Calculator can be a helpful tool in estimating the amount of concrete a project might require.
Step 2: Place Order
It is important that you are prepared with several pieces of information before you call. You will need to know:
- The date and time you wish the material to be delivered
- The site's correct address
- Your contact information
- A PO (Purchase Order) number, if required
- Credit card information for COD orders.
When you are ready, please call toll free 1-800-YOU-POUR or local at 253-891-6680, Ext 1 for Concrete orders or Ext 2 for Gravel or Landscape Material orders. Please inform the order taker if you have an account with CRI. If you would like to establish a credit account with CRI, please complete the credit application and allow 5 working days for processing.
For best results, call 3 to 4 days in advance to schedule a delivery date.
Step 3: Prepare for Delivery
Have access to the jobsite free of obstructions (like parked cars, lumber piles, playing children, roaming animals, etc) and free from overhead and underground utility lines.
Step 4: Accept Delivery
Please review the delivery ticket for thoroughness and accuracy. Customer signature must be obtained before the truck driver can unload the truck. Two copies of the delivery ticket can be left on the jobsite by the driver. An additional copy will be delivered with your billing/statement.
Step 5: Make Payment
If you have an account with Corliss Resources, Inc you will receive your billing and
invoices in the mail. Payments are typically due by the 10th of the month following the date of purchase and delivery.
If you do not have an account with Corliss Resources, Inc, you must pay for your goods at the time of delivery. When you call in your order you will be required to leave your credit card information to “hold” your order regardless of your actual payment method. This credit card can also be used as a back-up to your desired payment method. We will accept VISA, MasterCard or American Express.
The delivery ticket must be signed by you before the goods can be unloaded off of the truck.
If paying by check, the check must have current and valid address and phone number information. Checks must be completed by the customer; Corliss Resources, Inc will not finish or complete blank spots on the check for you. We apologize for any inconvenience but we cannot take out of state checks or blank checks that do not have your information preprinted on them (account starter checks or bank counter checks are not acceptable.)
Cash is accepted but drivers cannot make change.
If you would like to pay with your credit card, please inform our order taker at the time you place your order.
If you have any questions about any steps in this process, please feel free to contact our helpful sales and dispatch staff at 253-891-6680.